To learn more about managing contacts in Outlook.com, go to Create, view, and edit contacts and contact lists in Outlook.com. Each message also has a mini toolbar when you open the message in a new window. For each message, you can delete it, mark it as unread, flag the message, or pin it to keep it at the top of your folder. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook.

Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is.Running Out of Mailbox Space. ...Outlook Crashes or Freezes on Opening. ...Recovering Deleted Items. ...Search Is Not Working. ...View Settings.

You can create a new profile and then add your email accounts to the new profile. If repairing your Microsoft 365 programs didn't resolve your issue, move on to the next step. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that Outlook troubleshooting guide dialog box, Outlook won't let you do anything else.

We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software Outlook troubleshooting guide and support, all with a much-needed human element. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally.

If you could not open your original Personal Folders (.pst) file before you ran Inbox Repair Tool, the following procedures may not work. If it does not work, then unfortunately, you will be unable to recover any additional information. If you could open the file, the following procedure may help you recover additional items from your damaged Personal Folders (.pst) file. Follow these steps to repair your Outlook personal folder file (.pst) by using Inbox Repair tool. Then, you can move the recovered items to your new Personal Folders (.pst) file. To start the Inbox Repair tool manually, locate one of the folders by using Microsoft Windows Explorer, and then double-click the Scanpst.exe file.

A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. Do you have another machine you can try to duplicate the problem on, preferably with a configuration that is as close to possible to the machine that has the problem? Identifying patterns helps to diagnose what the problem might be. To update your password in Outlook, see Change or update your email password.

Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, Outlook troubleshooting guide such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.

An outdated version can also be a cause of why Outlook keeps crashing unexpectedly. The simplest solution often resolves many software-related issues. Similarly, restarting your computer can clear temporary glitches and refresh your system’s Outlook troubleshooting guide resources. This issue has been fixed in the following versions and builds. Please reference Update History for builds by channel, Update history for Microsoft 365 Apps (listed by date). When you open or start a new email, classic Outlook crashes.

Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem to be missing. After you've selected a task, you can use the details pane to do things like add more information, add steps, or mark as important. You can view more than one calendar at a time, add other calendars, choose which calendar to display, and create new calendars. You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape. Use the People page to find, view, create, and edit contacts and contact lists.

Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming.