Find solutions to common problems or get help from a support agent. The folder may have been deleted or the server where the folder is stored may be unavailable. You don't have appropriate permission to perform this operation.

After reinstalling, now it freezes constantly, even when not in use. Roughly every 5 seconds, the window freezes, grays out, and gives a "not responding" message--just as before. But it happens constantly without me even doing anything in Outlook now. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time.

Learn how to check the version of Outlook you are using and update your Outlook. This is intended as a general guide to some common errors and I may not be able to troubleshoot through this. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

The information below covers issues with the Outlook desktop add-in pertaining to installing, updating, tracking and notifications, and obtaining debug logs. Get Help has troubleshooters for classic Outlook you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Use the classic Outlook startup troubleshooter to resolve issues when classic Outlook for Windows is unable to start. Despite its popularity, Outlook is still software, and like all software, bugs, issues, and errors can occur website at any time. Given Outlook’s popularity, we’ve decided to create a Hub especially dedicated to this particular topic where we will be providing you will all manners of troubleshooting guides.

Is there a reason that you’re downloading email to a PST file instead of syncing with the online service? With Office 365 we generally only keep a years worth of email on the local system and find that local performance is decent. This article explains how to resolve problems with Microsoft Outlook hanging, freezing or crashing. Our 9 working solutions will help you fix the "Outlook Not Responding" issue and bring your Outlook back to life. The solutions work for Outlook 365, 2021, 2019, 2016, 2013, and earlier versions.

Sometimes, a weak or unstable internet connection can cause Outlook to misbehave. To check if this is the issue, temporarily disconnect from your Wi-Fi or unplug your LAN cable, and then try opening Outlook again. If you receive a connectivity error, your network might be to blame.

If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. If you lose your connection to the internet, classic Outlook won't be able to send your messages. To fix this problem, on the ribbon, select the Send/Receive tab, then, in the Preferences group, select Work Offline to toggle between offline mode and online mode. You may need to open the message and send it again or choose Send/Receive. On the Outlook status bar, if you see Disconnected, Working Offline, or Trying to connect…, then Outlook can't reach the email server to send your mail.

Visit Firefox support to learn how to Disable or remove Add-ons. You can also Sign out manually then close all browser windows. Some users may not be able to empty their Deleted Items folder. Some customers may not be able to insert GIFs from the Insert Emojis and GIFs button. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you website may need to update Outlook.

For more information on creating a new email profile, see Create an Outlook profile. To start Outlook in safe mode, press the Windows key on your keyboard. In the search box, type outlook.exe /safe, then press Enter. Repairing is a simple process but may take as long as half an hour to complete.

One such issue is when you are stuck on loading your Outlook profile and the set of folders cannot be opened. It’s too frustrating because you can’t even use the app and find out what’s wrong with it. Here, in this article, we will discuss the solutions to fix Outlook stuck on the loading profile and look at software to repair corrupt PST files. We are here with most legitimate methods to fix this issue before moving ahead to the solution. When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors.

If you try to perform other actions while Outlook is in use, Outlook may not respond. Let the task in process finish its job before you try another action. Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile device. These steps are provided in a specific order based on commonality and complexity. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section. Create your account and connect with a world of communities.