Once you've changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information. If you've successfully sent and received email from classic Outlook before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened. If you're trying to set up an iCloud account, follow the Tips For solving Outlook stuck problems steps in Add or manage an iCloud email account in Outlook. For Gmail accounts, see Add a Gmail account to Outlook. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart.

Specifically around FSLogix (which we use) and a known issue. We’re going to add the registry setting to roam the paths listed in the known issue and re-register appx and see how we go. There are also notes about legacy per-user auth being an issue, however we had two accounts left in per-user auth but none with the issue. If you think that it is patch related, roll back the patch and see if that fixes it for the end users.

You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Are you having trouble starting Outlook or receiving "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. If your Outlook is working fine now, it means add-ins are the culprit. But it is important to identify the specific add-in that was causing trouble. To identify that, check the add-ins one at a time and restart Outlook.

I have been using the New Outlook app for a few months now, no issues. I am able to open the older Outlook app, but cannot access the new app. I have restarted my laptop multiple times and tried to Uninstall the New Outlook but to no avail.

We have gone through many steps with Microsoft Support until they could help no further. We have tried to trouble shoot and done a system restore but there was no restore point Tips For solving Outlook stuck problems and a startup repair and nothing worked. When we performed a startup repair this is the message we received. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files.

There’s also an option to send a different message to senders outside your organization. As of March 2024, you can still use the older Mail and Calendar apps on existing devices. However, Microsoft plans to phase them out by the end of the year, making the new Outlook 2024 (Outlook for Windows) the default email client. In most cases, your account can be recovered and mistakes can be fixed.

If you need to update your email's POP or IMAP account settings, please go to POP and IMAP account settings for Tips For solving Outlook stuck problems more information. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below.

Repeat the process for all the add-ins that were selected earlier and wait until the Outlook crashing problem repeats. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). The steps to access the repair tool vary depending on your operating system.

If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Despite the various avenues mentioned, the problem is identified only on RDS 2016 Tips For solving Outlook stuck problems (5 servers) with Office 2016. Curiously, there are no issues with PCs running Windows 10 or 11 and Outlook 2016, all within the AD. I initially had a script to remove the entire Outlook folder if date created was before the date of implementation. I’ve modified this to remove the above autodiscover records on user login as a temp workaround.

For each message, you can delete it, mark it as unread, flag the message, or pin it to keep it at the top of your folder. There might also be a visual alert that a message is unread, has an attachment, or is flagged. See Working with message folders in Outlook.com to learn more about available folders. To show or hide the Folders list, select Show or Hide the navigation pane. Calendar events can be used for your own personal event, or you can invite others to create an in-person or Teams meeting.

You can start Outlook in safe mode, disable your add-ins, Tips For solving Outlook stuck problems and then try to open Outlook normally. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. For additional support, see How to get support for Outlook.com.