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To do this, hit Windows + R, type outlook.exe /safe, and hit Enter. If it connects in Safe Mode, one of your add-ins is probably the culprit. Closing Outlook and reopening it helps clear up minor glitches. Try launching Outlook in Safe Mode to check if add-ins are causing trouble. Double-check that you’re on flush DNS and re-sync Outlook the right network, especially if you have several Wi-Fi options.

Check OST file

The Outlook may remain stuck in the offline mode until the network is restored.That can confuse Outlook, especially with Autodiscover, and you end up stuck offline.Problem with account configuration can also prevent Outlook from connecting to the mail server, resulting in Offline Mode.Furthermore, there is no need to install any of the additional software to use this tool.Outlook Safe Mode can help troubleshoot and fix the Outlook stuck in offline mode issue as it prevents any add-in from interfering with the normal Outlook operations.You can also send us your queries in the comment section, and we'll revert back as soon as possible.This indicates that the internet is working fine, but Outlook cannot connect to the mailbox server.Jamie Kaler, a technical writer at MailsWare, combines her Computer Science background with a passion for simplifying complex technical topics.

When offline, the status is displayed in the status Microsoft Outlook Email Repair Tool Online bar at the bottom as Working Offline or Disconnected. Just having a simple update routine and checking build numbers from time to time can save a lot of trouble. Staying current with updates is probably the easiest way to keep Outlook connected.

How To Fix Outlook Stuck in Offline Mode?

The biggest problems usually involve too many Office 365 connections or outdated Microsoft Office components. If Outlook asks if another Exchange server can manage your system, hit No unless it’s your main domain. That keeps Outlook from getting confused and stuck offline.

Verify Work Offline Button Status

Click the 'Work Offline' option to reset work offline mode and reconnect to the Exchange or mailbox server. To go online, open Outlook and navigate to Send/Receive and uncheck work offline. Ensure your connection is active and Outlook can access the mail server without connectivity. In such cases, you can recreate the OST file or use the Stellar Converter for OST software to convert the problematic OST file to Outlook importable PST format.

Method 1: Reset 'Work Offline' to Reconnect

The Work Offline option is selected on Outlook's Send/Receive tab. First, check to see if the Connected status is displayed or not. If it is not displayed, double-check your internet connection and re-examine it. To resolve the Outlook stuck offline working issue, click "Work offline" to reset and reconnect the Exchange server.

The intuitive interface of this tool is very smooth and easy to navigate. Furthermore, there is no need to install any of the additional software to use this tool. Moreover, there are many ways to cope up with this issue but using third-party tools would be the best bet. If you going to search to the best OST to PST converter, the Shoviv OST to PST converter stands the best among others. It is an incredible tool that can even convert corrupt OST files to PST that too keeping the data integrity. Are you experiencing the problem of 'Outlook stuck in offline mode' and looking for a comprehensive solution?

Jamie Kaler, a technical writer at MailsWare, combines her Computer Science background with a passion for simplifying complex technical topics. She's dedicated to offering valuable insights and solutions in email data management, including migration, recovery, and client management. Jamie's commitment to making technology user-friendly is evident in her work, making her a valuable resource for readers in these domains. You can download the software on Windows Desktop or Laptop.

Essential Troubleshooting Steps for Reconnecting Outlook

However, when Outlook cannot connect to the Exchange server, it automatically switches to Offline mode. All the modifications are stored locally in the OST data file before syncing with Outlook data file cannot be accessed the mailbox server. Users can also utilize the 'Work Offline' option when there is an unreliable internet connection. When the problem is with the internet connection, Outlook may display Working Offline or Disconnected status. The Outlook may remain stuck in the offline mode until the network is restored. Profile or configuration mistakes cause trouble too.